AI-Enhanced Customer Engagement Strategy

Choose a real or hypothetical company and describe how it could use AI to improve customer engagement

· Include specific examples of tools (e.g., recommendation engines, sentiment analysis, predictive modeling)

· Discuss expected outcomes and challenges (e.g., privacy, implementation cost, tech stack).

· Deliverable: 2-3 pages, APA 7th ed.


No Similarities or AI detection (humanize – professors can detect it)