Assess Total Quality Management

Review TQM from Module 3 readings for your initial post . Then, review your TQM expenditures and results from Round 4 of CAPSIM in your replies due by Sunday. By this time, you should have enough data to know how your company is doing based on the performance measures you started measuring at the beginning of the simulation. This week’s written assignment looks at TQM; your decisions and results in this area will need to be considered for the assignment.

· Instructions: Write a TQM plan consisting of a one-paragraph summary of Total Quality Management as a concept. Explain the choice to invest in TQM as competitive and operational for the survival of the company.

Length: 2-3 paragraphs, at least one in-text citation from 2020 to present.