How has eCommerce changed the overall modal-mix from pre-2020?

How has eCommerce changed the overall modal-mix from pre-2020? For the future of eCommerce, what do you think is the most important transformation that needs to happen in transportation (either in a single mode or integrated with multiple modes)?

You will need to provide specific examples of a real company and supply chain in your Initial Post and all follow up replies. This will require you to support with a link to another article or cited source.