What is 'metric fixation' as described in the article? Why can this be a bad thing?
Article: Muller, J. (2018, January 12). Cure for Our Fixation on Metrics. The Wall Street Journal. https://www.proquest.com/docview/1986682069/fulltext/18B071511A024AB3PQ/2?accountid=25320Summary: Measuring results is all the rage in organizations, but it is often wrongheaded and counterproductive.
Questions:
1. What is 'metric fixation' as described in the article? Why can this be a bad thing?
2. Which of the suggestions from the article for defining performance metrics is your favorite? Why?
What is 'metric fixation' as described in the article? Why can this be a bad thing?
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